Labex IT Solution LLC 
Last Updated: October 30, 2025

1. Purpose
   This policy explains how we communicate with agents regarding Platform updates, leads, and service information.
2. Types of Communication

• Email notifications about leads and referrals
• System alerts for account or subscription changes
• Marketing and educational emails (with opt-out options)
• In-app notifications within the Platform

3. Response Expectations

• Agents should respond to inquiries or system requests in a timely manner.
• Labex IT Solutions aims to respond to support requests within 24–48 hours.

4. Opt-Out / Preferences

• Agents can manage email preferences via account settings.
• Critical notifications related to lead delivery, referral fees, or legal terms cannot be opted out.

5. Professional Conduct

• All communication must be professional, respectful, and comply with applicable laws and licensing requirements.

12. Contact Us

For questions or requests related to this policy:
📍 Address: 5900 BALCONES DR STE 17256 ASUTIN, TX 78731
📧 Email: info@labexitsolutions.com
📞 Phone: +1 (512) 543-0273